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Independent Health
511 Farber Lakes Dr
Buffalo , NY   14221-5779   USA
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Subsidiary(s)/ Affiliate(s)

Business Focus:
HIP: Medicaid Health Plan
HIP: Medicare Advantage Plan
Company Description:
Headquartered in Buffalo, Independent Health began operations in 1980 and has consistently been rated among the top health plans in the country for customer service and member satisfaction. Independent Health’s comprehensive portfolio of product and service offerings include HMO, POS, PPO and EPO products, Medicare and Medicaid plans, traditional indemnity insurance, consumer-directed plans, coverage for self-funded employers, plus health savings account (HSA) and pharmacy benefit management (PBM) services. Independent Health’s extensive provider networks include more than 846,000 physicians, 3,700 hospitals, and 43,500 pharmacies nationally. Combined, the company provides health benefits and services to nearly 375,000 individuals in Western New York and throughout the country.

Company Contacts:
Media Contact(s)
Frank J. Sava
[Director, Corporate Communications]
Valerie Pillo
[Media Relations Manager]

Company Officials:
Michael W. Cropp MD
[President and CEO]
Pamela Menard RN
[VP, Health Promotion and Care Management]
David Shute
[Director, Claims Management]
Jill Syracuse
[Vice President, Internal Operations]
Thomas Foels MD, MMM
[Chief Medical Officer]
John Haughton MD, MS
[Chief Quality Officer]
Martin Burruano RPh
[Vice President for Pharmacy]
Judith Field MD, MPH, MMM, DFAPA
[Medical Director - Provider Engagement & Behavioral Health]
Jody Miller
[Specialty Pharmacy Director]
Denise Rotella PharmD
[Clinical Drug Review Pharmacist]
J. Brian Same MD
[Associate Medical Director]
Mark Johnson
[Executive Vice President - CFO]
Nora McGuire
[Chief Marketing Officer]
John Rodgers RPh MBA
[Chief Marketing Officer]
Laurence DiGiulio
[VP, General Counsel]
John Mineo
[General Counsel]
Tom Kingsley
[Vice President - Customer Experience And Innovation]
Eric Decker
[SVP, IT and Chief Information Officer]
Patricia Clabeaux
[Senior Vice President of Human Resources and Organizational Development]
Michael Faso
[SR. VP Finance & Ancillary Business Development]
Alan Gonsenhauser
[EVP, Chief Marketing Officer]
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Company News/Coverage:
Independent Health: The Health & Wellness Challenge inspires thousands to live healthier
Independent Health Brief: Advancing Safe, Cost-Effective Treatment of Chronic Eye Conditions
Independent Health and Brook expand patient-driven partnership
Independent Health Special Report: WNYers Understand the Important Role of Primary Care Physicians (PCPs) in Coordinating and Delivering Effective, Patient-Centered Health Care
Independent Health partnering with Zipongo to make it easier for members to eat well
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