|MinuteClinic launched the first retail health care centers in the United States in 2000 and is the first provider to establish a national presence with nearly 100 locations across the country. By creating a health care delivery model that responds to consumer demand, MinuteClinic makes access to high-quality medical treatment easier for more Americans. The company has generated more than 550,000 patient visits with a 99 percent customer satisfaction rating. A recognized leader in the patient-centric health care movement, MinuteClinic consistently brings innovation to the marketplace and sets new standards for clinical quality that exceed the national guidelines established for store-based clinics by the American Medical Association (AMA) and the American Academy of Family Physicians (AAFP). MinuteClinic is the first and only retail health care provider to receive accreditation from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), the national evaluation and certifying agency for nearly 15,000 health care organizations and programs in the United States.