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Company
News Headlines
| Arkansas Blue Cross honored by Loyalty360 and the CXPA Receives national recognition and award for customer experience |
“To define what the ideal CX journey looked like for our customers. the company needed a culture change – to shift from the idea that customer service is solely responsible for a customer’s experience, to one where everyone in the company could help make things easier for our members,"said Ms. Genny Burleson , CX coordinator for ABCBS
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| Blue Cross & Blue Shield of Rhode Island offers Your Blue Wire secure messaging to help members better manage healthcare options |
“In addition to continuing our traditional outreach avenues, such as direct mail, phone calls and email to reach our customers, secure messaging allows us to increase the number of opportunities we have to answer questions and provide support to our members. It’s already proving successful in helping members take action to improve their own health," said Ms. Melissa Cummings , senior vice president and chief customer officer at BCBSRI
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| Health Net Federal Services Expands and Hosts Statewide Career Opportunities in Hawaii |
“We are excited to reach out to our local communities as we look for top talent to join our team. We invite all those who are considering a career move to apply to our company where we make a difference in the lives of those who serve our country. We are proud of the work we do and the collaborative, team-oriented environment, highly competitive benefits package and work/life balance we offer our employees," said Mr. Billy Maynard , president and CEO, Health Net Federal Services
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| Humana Offers Storm Season Preparedness Tips |
“Hurricanes, particularly in the event of a coastal evacuation, pose a higher risk to seniors and residents with chronic health conditions. There are simple things that seniors and their families can do ahead of the severe weather to ensure their health isn’t jeopardized by a disaster," said Dr. Louis M. Fernandez M.D. , South Florida Medicare Medical Director, Humana
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| LTCG Introduces the 14th Edition of Its LTC Underwriting Standards |
“By focusing on a data-driven approach to risk management, we have leveraged the latest in medical literature and over 25 years of experience to produce underwriting decisions and standards that align with the very latest in morbidity and mortality research as well as clinical best practices," said Dr. Stephen K. Holland MD , Chief Medical Officer, illumifin
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| David Kobus Named Market President for Cigna’s Tri-State Market |
" Mr. David Kobus is a great addition to the team. He’s an experienced industry veteran and highly motivational leader who immediately strengthens Cigna's ability to deliver on our mission of improving the health, well-being and sense of security of the people we serve," said Michael Triplett , President, U.S. Markets for Cigna
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| AHIP Institute and Expo 2017: Geneia Receives NCQA eMeasure Certification for Important Preventive Care |
"We're thrilled the NCQA continues to recognize the high caliber of Geneia 's clinical programs and analytics platform. Our health plan clients, in particular, take great comfort in knowing our robust combination of care management programs and analytics have been externally validated by the nation's most prestigious accrediting body," said Ms. Shelley Riser , Geneia's vice president of consulting services and clinical innovation
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| AHIP Institute and Expo 2017: HMS Releases New Version of Care Management Platform |
Gainwell today unveiled version 3.10 of EssetteSuite. The care management platform helps risk-bearing healthcare organizations identify, engage and better manage patient populations toward improved financial and healthcare outcomes. Editor’s note: The company will discuss these enhancements during this week’s AHIP Institute & Expo 2017 in Austin at HMS booth #613.
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| NAVIGATION - Other
Sections in Today's HCBD-Who'sIT! Daily: |
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HIP Care Management and Well-Being Announcements
HIP Wonk Watch
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| AHIP Institute and Expo 2017: Vericred Offers Industry First Provider-Network Notification Service, Saving Patients Thousands in Surprise Healthcare Bills |
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| AxisPoint Health Revolutionizes Care Management with Precision Analytics and Focused Interventions that Transcend Conditions |
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| LexisNexis Risk Solutions and American Medical Association Launch Verify Health Care Portal to Help Keep Provider Directories Up-to-date |
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| Surescripts’ Interoperable Network Connects 1.3 Million Healthcare Professionals to Deliver Nearly 11 Billion Secure Transactions In 2016 |
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| Smartlink Health Solutions Survey: Physician Groups Accelerate Adoption of Medicare’s Chronic Care Management Program, While MACRA Awareness Remains Relatively Low |
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| ConnectYourCare Appoints Tim Sand as Chief Operations Officer |
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| AHIP Institute & Expo 2017 | Accenture: Health Organizations Must Embrace Digital Advancements to Scale Health Expertise and Empower Customer Experiences, Says Accenture Technology Vision Report |
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| Community Health Accreditation Partner (CHAP) Announces the 2018 CHAP Standards of Excellence v.1 for Home Health Providers |
“Our 2018 Standards of Excellence continue to demonstrate CHAP ’s leadership and knowledge of the home health care landscape. As the accreditor of the largest number of Medicare-certified home health organizations, CHAP wants to give its Medicare-certified partners maximum support transitioning to the new CoPs," said Ms. Barbara McCann , Chair of CHAP’s Board of Directors
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| Blue Health Intelligence (BHI) Launches Whyzen Analytics, the Next Generation Enterprise Analytics and Account Reporting Solution |
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