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Cresta
 
 
Company Website:
https://cresta.com/

 
Business Focus:
Call Center / Integrated Communications
CRM / Customer Loyalty
Company Description:
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Cresta’s platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Powering customer experiences for companies like Intuit, Cox Communications, Hilton, and Carmax, Cresta helps turn every conversation into an opportunity.
 


Company Officials:
Ping Wu
[Chief Executive Officer]
 
Russell Banzon
[Chief Marketing Officer]
 

Company News/Coverage:
SCAN Enhances Member Service Experience with Ninth Strategic Investment in Cresta
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